We're always here to help.
If you have an urgent question related to your order, we recommend checking out the Frequently Asked Questions section below this form. If you wish to speak to a member of our team, please fill out the form or email us at: info@useconforty.com.
Our customer support is available Monday to Friday: 7am-10pm.
Average response time: 12 hours
Frequently asked questions
How do I place an order?
To place an order, first go to the product page. Then select the desired quantity of the product and click "Add to cart." Now click "Checkout" and follow the indicated steps to place your order.
How do I track my order?
Use the Track Your Order Page and input your tracking number to see delivery progress.
It may take 2 to 3 business days for tracking info to appear once the number is issued. If you haven’t been given a tracking number, write to info@useconforty.com.
We’ll send your tracking code right away and confirm your order status.
Can I change my delivery address?
In this case, please send us an email to info@useconforty.com as soon as possible, or use the contact form above.
If your order has already been shipped, we will do our best to correct the error afterward.
What is the process for returns?
If you wish to return your order, please visit our Return Policy page for detailed information on the return procedure.
Can I cancel my order?
Of course. If you wish to cancel your order, please contact us within 12 hours after placing it.
To cancel, please contact us at info@useconforty.com.